I have asked the community and received a number to call they wanted to charge me money...

GetHuman1683777's customer service issue with Facebook from December 2018

239483 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1683777's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1683777 got the right customer help using our suggestion.
Before contacting them, items GetHuman1683777 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1683777's own words
I have asked the community and received a number to call they wanted to charge me money to retrieve my photos. they then proceeded to ask for photos of my private area. when I told them I started recording them they proceeded to make derogatory sounds and hung up on me. all I want to do is retrieve my photos to my computer. my previous pc crashed and nothing was saved. I have decided to retrieve my photos because they are mine. I posted them. they came from me. do I have the right to my photos? can I download them so I can enjoy my photo offline? if so how?******* **** was the phone number that I called.
GetHuman1683777 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1683777 fixed the problem
We are waiting for GetHuman1683777 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1683777 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1683777
Dec 3rd, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 239483 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1683777 started working on this issue
Dec 3rd, 2018 11:14pm