My father (Terry Tucker, Rolla, MO) fell and hit his head * months ago. Since then he i...

GetHuman-nickolem's customer service issue with Facebook from December 2018

2 views
 | 
238746 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-nickolem's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-nickolem's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nickolem will want to follow the link below to head to their help center. We will check on GetHuman-nickolem later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-nickolem may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-nickolem's own words
My father (Terry Tucker, Rolla, MO) fell and hit his head * months ago. Since then he is in a nursing home with severe brain damage. Multiple people are using his Facebook page to be mean and ridicule my sister and myself. He is unable to physically or mentally close his account and has not been on his Facebook page since August ****. Since then his Facebook page has turned into people fighting and arguing. I would appreciate if someone could please block or delete the account so no one can make posts to it. I am hoping that someone could please help me. *Nickole McNail
GetHuman-nickolem did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-nickolem fixed the problem
We are waiting for GetHuman-nickolem to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-nickolem fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-nickolem
Dec 3rd, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 238746 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-nickolem started working on this issue
Dec 3rd, 2018 2:17pm