I am currently working on a business page, The Store at the Museum of Arts and Design...

GetHuman-kbierly's customer service issue with Facebook from December 2018

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The issue in GetHuman-kbierly's own words
I am currently working on a business page, The Store at the Museum of Arts and Design, trying to create an ad. I am unable to--when I click on the "Create promotion" button a new blank window pops up with a question at the top "how would you like to grow your business?" I am the admin so that isn't the problem. We have created ads in the past and are looking to do so more now that I need to figure out what the solution is to enable call to action promotion. Thank you.
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Facebook

Customer service issue
Reported by GetHuman-kbierly
Dec 3rd, 2018 - a mon ago
I have an issue with Facebook too
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Seen by 3 customers so far
Similar issue to 238733 others
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GetHuman-kbierly started working on this issue
Dec 3rd, 2018 2:06pm