I merged two business Facebook pages and my @username (which is my business name) got l...

GetHuman-lauralfl's customer service issue with Facebook from December 2018

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The issue in GetHuman-lauralfl's own words
I merged two business Facebook pages and my @username (which is my business name) got lost. And now I’m being told that the business page that remained after the merge isn’t eligible for a @username. My old page was Arbor Vitae Winston Salem Massage & Bodywork and the page it merged into is Arbor Vitae Winston Salem. I need @arborvitaews recovered and assigned to Arbor Vitae Winston Salem. I was never asked*informed that the @arborvitaews (which is also my website and instagram) would not transfer. I need to have it put on my existing business page ASAP.
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Facebook

Customer service issue
Reported by GetHuman-lauralfl
Dec 3rd, 2018 - 6 mons ago
I have an issue with Facebook too
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GetHuman-lauralfl started working on this issue
Dec 3rd, 2018 2:20am