My friend accoiunt was hacked and now she cant access it i tried reporting the account...

GetHuman-hammadft's customer service issue with Facebook from December 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-hammadft's own words
My friend accoiunt was hacked and now she cant access it i tried reporting the account but no use. I want to help her as someone else is using her name and profile picture and god knows what he is upto. I just want that account to be removed as she was hacked and i will provide any identity verification you guys requires inborder ti remove that account. *Thanks in advance i hope this message can help me in removing that account.
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Facebook

Customer service issue
Reported by GetHuman-hammadft
Dec 1st, 2018 - 6 mons ago
I have an issue with Facebook too
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-hammadft started working on this issue
Dec 1st, 2018 12:16am
GetHuman-hammadft confirmed the issue is fixed. Hooray!
Dec 1st, 2018 12:17am