My name is qmal est on Facebook I know my account was hacked I can’t access my phone nu...
GetHuman-malqx's customer service issue with Facebook from November 2018
Help with my Facebook issue
First: share to improve GetHuman-malqx's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-malqx's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-malqx will want to follow the link below to head to their help center. We will check on GetHuman-malqx later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-malqx may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-malqx's own words
My name is qmal est on Facebook I know my account was hacked I can’t access my phone number on the account because it’s outdated I no longer have access to that number but I do have access to my email I was wondering if Facebook could send an unlock code my my account
GetHuman-malqx did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-malqx fixed the problem
We are waiting for GetHuman-malqx to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.