I signed up with fb long ago using an old email. And I’m no longer using that email. Th...

GetHuman1654018's customer service issue with Facebook from November 2018

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The issue in GetHuman1654018's own words
I signed up with fb long ago using an old email. And I’m no longer using that email. That email has become a junk mailbox and I forgot the password to that email. I’m always logged on to fb through my mobile and there was never a need for me to type in my fb password. One day when fb updates their app, I was logged out and I could no longer log in because I don’t remember the password to my fb account and I don’t remember the password to the email I registered my fb with as well. So, I’m stuck. Please help! Thank you! :)
GetHuman1654018 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1654018
Nov 29th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 234119 others
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Timeline
GetHuman1654018 started working on this issue
Nov 29th, 2018 5:06pm