Hi, I work at a Rehab Center and we encourage our clients to access social media as a p...

GetHuman-hdalal's customer service issue with Facebook from November 2018

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The issue in GetHuman-hdalal's own words
Hi, I work at a Rehab Center and we encourage our clients to access social media as a pastime and to stay connected with friends and family. Most of our clients cannot afford to buy cell phones and I have noticed that Facebook now requires users to enter their cell phone numbers. What should we do if clients do not have a cell phone number? We have a company cell phone and we have been letting multiple clients use the phone number to sign up for Facebook, but I am guessing this backfired since now many of the clients Facebook pages have been disabled. Please advise on how we can go about creating their profiles without a cell phone. Thank you
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Customer service issue
Reported by GetHuman-hdalal
Nov 28th, 2018 - 9 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-hdalal started working on this issue
Nov 28th, 2018 10:54pm