I was recently hired by a company (East Side Automotive in Columbus, IN) to work on the...

GetHuman1649182's customer service issue with Facebook from November 2018

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The issue in GetHuman1649182's own words
I was recently hired by a company (East Side Automotive in Columbus, IN) to work on their marketing and social media. They already had a FB page set up for the Business but the guy who originally set it up did not properly capitalize the name. He has tried to change the name and receives an error message. He made me an admin today but now FB says I cannot change the name until Dec. *th. Why can't we get this fixed? He also tried to change the "@" handle for the page and it wouldn't let him do that either! Please help us resolve this ASAP as I have deadlines for when to complete my work for the company.
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Customer service issue
Reported by GetHuman1649182
Nov 28th, 2018 - 9 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman1649182 started working on this issue
Nov 28th, 2018 10:33pm