On Giving Tuesday, Elizabeth Livingston, who is one of our board members for Friends of...
GetHuman-susandra's customer service issue with Facebook from November 2018
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The issue in GetHuman-susandra's own words
On Giving Tuesday, Elizabeth Livingston, who is one of our board members for Friends of the Alexandria Mental Health Center in Alexandria, VA, posted an announcement about an event that our charity is holding, and a "donate" button popped. She left it on the site. Later she discovered that ** people had clicked on the button. We don't think our charity is registered with you, so we are not sure if and how we will receive the donations that seem to have been made through FaceBook. Please contact us. Thanks.
GetHuman-susandra did not yet indicate what Facebook should do to make this right.
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