I was hacked so I changed my password. Now somehow there's a whole new account like st...

GetHuman-daviesme's customer service issue with Facebook from November 2018

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The issue in GetHuman-daviesme's own words
I was hacked so I changed my password. Now somehow there's a whole new account like starting from scratch. No friends no profile picture. I have two accounts now the old one and the new one. I tried to get back into the old account and it's not letting me. I have a new email account it is *****@***.com*Anything I see online refers to my old email and does not let me put in this new one for help.*Thanks
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Facebook

Customer service issue
Reported by GetHuman-daviesme
Nov 28th, 2018 - 9 mons ago
I have an issue with Facebook too
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Seen by 6 customers so far
Similar issue to 232470 others
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GetHuman-daviesme started working on this issue
Nov 28th, 2018 3:11pm