This is unacceptable someone has hack my account and there is no way I can reset my pas...

GetHuman-rnscie's customer service issue with Facebook from November 2018

3 views
 | 
232080 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-rnscie's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rnscie's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rnscie will want to follow the link below to head to their help center. We will check on GetHuman-rnscie later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-rnscie may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-rnscie's own words
This is unacceptable someone has hack my account and there is no way I can reset my password, im not restarting another account to someone hacking my account. I want my old account back! I will jot startvall over i have pictured of deceased family member on my and I need them. *****@***.com was my orfinal password some one has linked ther passwork and email to my accout. J*****@***.com the email that is being used, this is not my email, i cant even search my name to see a picture *** *** **** cell * this is very important to me.
GetHuman-rnscie did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-rnscie fixed the problem
We are waiting for GetHuman-rnscie to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rnscie fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-rnscie
Nov 28th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 232080 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-rnscie started working on this issue
Nov 28th, 2018 6:55am