Our corporate account (Country Hills Golf Club) was managed by a previous employee who...

GetHuman1641239's customer service issue with Facebook from November 2018

3 views
 | 
231596 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1641239's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1641239 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1641239's own words
Our corporate account (Country Hills Golf Club) was managed by a previous employee who no longer works here and is not replying to our messages. I am taking over the Marketing which includes managing our social media accounts. I do not know what email or phone number was used when the account was originally set up (I've tried many different possibilities with no luck). Can you help me access the account and update all the contact info? Thank you!
GetHuman1641239 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1641239 fixed the problem
We are waiting for GetHuman1641239 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1641239 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1641239
Nov 27th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 231596 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1641239 started working on this issue
Nov 27th, 2018 10:37pm