My facebook account has evidently been hacked. My friends received a new friend invita...
GetHuman1638902's customer service issue with Facebook from November 2018
Help with my Facebook issue
First: share to improve GetHuman1638902's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1638902 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1638902's own words
My facebook account has evidently been hacked. My friends received a new friend invitation a few days ago and now they are receiving instant messages from me. One of them told me that they received the following message " I'm getting instant messages from you stating that you received $*** *** from Facebooks Mark Zuckerberg."* *I have changed the password on my Facebook account as well as the e-mail associated with it. Is there anything else I can do? Should I close my account, and if I do will that resolve the issue?
GetHuman1638902 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1638902 fixed the problem
We are waiting for GetHuman1638902 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.