I have a business that I own now and the former owner owns the facebook page to said bu...

GetHuman-hfchase's customer service issue with Facebook from November 2018

2 views
 | 
231109 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-hfchase's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-hfchase's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hfchase will want to follow the link below to head to their help center. We will check on GetHuman-hfchase later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-hfchase may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-hfchase's own words
I have a business that I own now and the former owner owns the facebook page to said business with my business name attached to it. This lady is making comments back to people when they inquire about my business that is hurting my sales in my business. This is not acceptable. I can't even make a new facebook page because she already has one. We would like for this to be taken down so we can start a new one. *Please take this matter seriously as it directly effects our daily life.*Thank you*Jayme Chase*PS I have reported this * times now and nothing has been done.
GetHuman-hfchase did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-hfchase fixed the problem
We are waiting for GetHuman-hfchase to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-hfchase fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-hfchase
Nov 27th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 231109 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-hfchase started working on this issue
Nov 27th, 2018 4:49pm