Years ago I had a Facebook account,my computer got hacked and ruined it. I never went b...

GetHuman-davewrob's customer service issue with Facebook from November 2018

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The issue in GetHuman-davewrob's own words
Years ago I had a Facebook account,my computer got hacked and ruined it. I never went back on line till May ******* when I bought smart phones for me and my better half so we could stay in touch with the kids and grandkids.I don't miss Facebook and have no need for it.My granddaughters ask me about my FB account and I tell them it was a mistake looking back.They like it but I don't and more so after seeing countless news stories I want to sever all ties with FB. I've tried to get account deleted but they tell me I'm not me. I feel FB doesn't want to lose accounts because that would hurt there membership income line. Can you help me in deleting my old account ?*Thank you*David W.Roberts
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Customer service issue
Reported by GetHuman-davewrob
Nov 27th, 2018 - 9 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
Similar issue to 231030 others
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GetHuman-davewrob started working on this issue
Nov 27th, 2018 4:01pm