Years ago I had a Facebook account,my computer got hacked and ruined it. I never went b...
GetHuman-davewrob's customer service issue with Facebook from November 2018
Help with my Facebook issue
First: share to improve GetHuman-davewrob's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-davewrob's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-davewrob will want to follow the link below to head to their help center. We will check on GetHuman-davewrob later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-davewrob may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-davewrob's own words
Years ago I had a Facebook account,my computer got hacked and ruined it. I never went back on line till May ******* when I bought smart phones for me and my better half so we could stay in touch with the kids and grandkids.I don't miss Facebook and have no need for it.My granddaughters ask me about my FB account and I tell them it was a mistake looking back.They like it but I don't and more so after seeing countless news stories I want to sever all ties with FB. I've tried to get account deleted but they tell me I'm not me. I feel FB doesn't want to lose accounts because that would hurt there membership income line. Can you help me in deleting my old account ?*Thank you*David W.Roberts
GetHuman-davewrob did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-davewrob fixed the problem
We are waiting for GetHuman-davewrob to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.