My Facebook was hacked. They changed my password and when I go to reset it with the cod...
GetHuman1637133's customer service issue with Facebook from November 2018
Help with my Facebook issue
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GetHuman1637133's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1637133 will want to follow the link below to head to their help center. We will check on GetHuman1637133 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman1637133 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1637133's own words
My Facebook was hacked. They changed my password and when I go to reset it with the code it sends me to a different Facebook account that has a picture of me but is not my account. My email attached to my FB is old so I can't gain access that way either. Is there a way for you to deactivate it and or get me logged back in. **My Facebook is under Justin E Smith and has my profile picture as my girlfriend and I.
GetHuman1637133 did not yet indicate what Facebook should do to make this right.
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