My Facebook account was hacked, and when Facebook send a code it doesn't go to my email...
GetHuman-mobetta's customer service issue with Facebook from November 2018
Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-mobetta's own words
My Facebook account was hacked, and when Facebook send a code it doesn't go to my email that is connected to Facebook, the hackers have that block as well, so I can't receive a code to get in my Facebook account. The account that's connect to Facebook is *****@***.com, I have a Gmail account ubetta**@gmail,com. I really wish someone can call me ***-***-**** Maurice, because they have explicits pics on my page and I can't get into my page. When I contacted Facebook I'm not receiving the code to retrieve my password, the hackers changed my password, I need something done as soon as possible
GetHuman-mobetta did not yet indicate what Facebook should do to make this right.
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