I made a second FB account to have a castle I got from my friend sent there for I could...
GetHuman-mrbonema's customer service issue with Facebook from November 2018
Help with my Facebook issue
First: share to improve GetHuman-mrbonema's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mrbonema's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mrbonema will want to follow the link below to head to their help center. We will check on GetHuman-mrbonema later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-mrbonema may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-mrbonema's own words
I made a second FB account to have a castle I got from my friend sent there for I could recover it. I signed in to many times wrong password n was locked out. They asked me to send a pic which I did on Nov ** and still can't login I've tried changing password I've done all that I can. I payed alot of money for this castle. My account name is *****@***.com I was going to close that account soon as I could transfer the castle to my main fb account but still can't login can someone please help me
GetHuman-mrbonema did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-mrbonema fixed the problem
We are waiting for GetHuman-mrbonema to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.