A few days ago I received a message that my account had been block by your office becau...

GetHuman1623284's customer service issue with Facebook from November 2018

228656 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1623284's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1623284's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1623284 will want to follow the link below to head to their help center. We will check on GetHuman1623284 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1623284 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1623284's own words
A few days ago I received a message that my account had been block by your office because I posted a sexual video. This claims are not true . I have never posted any sexual videos on my profile, I am a pastor I teach and support students on my face book am a christian who believes in doing what is right. It my account had such a video I wish to state that it was not me who posted it. And I appeal to you to unblock my account , it’s been over ** hrs since I received that message
GetHuman1623284 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1623284 fixed the problem
We are waiting for GetHuman1623284 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1623284 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1623284
Nov 25th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 228656 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1623284 started working on this issue
Nov 25th, 2018 8:31pm