I have two facebook accounts in my name mentioned below:**. *****@***.com (personal...

GetHuman1621451's customer service issue with Facebook from November 2018

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Help with my Facebook issue
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GetHuman1621451's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1621451 will want to follow the link below to head to their help center. We will check on GetHuman1621451 later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1621451's own words
I have two facebook accounts in my name mentioned below:**. *****@***.com (personal) **. *****@***.com (professional) *Have no issues with my personal account. However with my professional account, not able to login after I provided my mobile number and photo. Getting attached screen saying "uploaded photo is under review" instead of loading home page. Its been one week. Please activate my professional account. Please let me know if there is any problem with my professional account.
GetHuman1621451 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1621451
Nov 25th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 228308 others
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Timeline
GetHuman1621451 started working on this issue
Nov 25th, 2018 2:07pm