I don't know what's the problem it just stopped working and it's been down for * months...

GetHuman1618969's customer service issue with Facebook from November 2018

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The issue in GetHuman1618969's own words
I don't know what's the problem it just stopped working and it's been down for * months I believe someone was in my account without my permission and I believe it's happened to a lot of people on social media all I ask can I just please get back on my original site I would make another one but I have so much stuff on my page and I just don't want to let my page go without a fight so could you please help me out to get my account back running please
GetHuman1618969 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1618969
Nov 24th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 227690 others
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GetHuman1618969 started working on this issue
Nov 24th, 2018 10:29pm