I have an account as Ken Stansbury. I was sent codes to reset password and in error fi...

GetHuman1616797's customer service issue with Facebook from November 2018

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The issue in GetHuman1616797's own words
I have an account as Ken Stansbury. I was sent codes to reset password and in error filled out form for new account. Now I have an account, and the one I was trying to reset is showing as "Add Friend" .. I would like to recover my old account as it has all my friends list and pictures, albums, and posts... Can you get me some live help to route me through this problem.... "Ken" Stansbury (***) ***-****.
GetHuman1616797 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1616797
Nov 24th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 227328 others
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Timeline
GetHuman1616797 started working on this issue
Nov 24th, 2018 4:06pm