I am Emilie Woods and i am calling from my mothers phone ***-***-****. My phone iphone...

GetHuman-cpwwoods's customer service issue with Facebook from November 2018

2 views
 | 
226330 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-cpwwoods's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cpwwoods's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cpwwoods will want to follow the link below to head to their help center. We will check on GetHuman-cpwwoods later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-cpwwoods may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-cpwwoods's own words
I am Emilie Woods and i am calling from my mothers phone ***-***-****. My phone iphone* was used by * different people who put their info into my phone. They are using text messenger and calling people and I am having notifications, rings, video and whatever but it is driving me crazy. Please take these names off of my Facebook messenger or whatever is causing this. It rings day and night. *I have tried getting it off myself, calling AT&T, and Apple. I found the * names to take off: Reece B Good and a Dana Dominguez. Apple said to ask you how to uninstall messenger app and reinstall it. Please help me. Please email me at my mothers email: *****@***.com
GetHuman-cpwwoods did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-cpwwoods fixed the problem
We are waiting for GetHuman-cpwwoods to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-cpwwoods fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-cpwwoods
Nov 23rd, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 226330 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-cpwwoods started working on this issue
Nov 23rd, 2018 5:17pm