I found that I had been logged out of my FB account on Tuesday AM. The email address I...

GetHuman1609423's customer service issue with Facebook from November 2018

2 views
 | 
226003 similar
 | 
0 following
Help with my Facebook issue
Did that get it fixed?
Waiting to see if GetHuman1609423 fixed the issue with our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman1609423's own words
I found that I had been logged out of my FB account on Tuesday AM. The email address I had been using was an old address. I tried my password and it said it was incorrect. I then went through the motions of "forgotton password" " no longer using this account" I was then told to send a photo for id, so I sent a copy of my passport photo yesterday AM, and I still havent heard back and have not been able to use my account for * days now. Growing increasingly frustrated. I have had my account since **** ad feel this is really poor. Thank you.**Mrs Claire Louise Crowdy
GetHuman1609423 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1609423 fixed the problem
We are waiting for GetHuman1609423 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1609423 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1609423
Nov 23rd, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 226003 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1609423 started working on this issue
Nov 23rd, 2018 12:04pm
GetHuman1609423 indicated the issue is not fixed yet.
Nov 23rd, 2018 12:06pm