I found that I had been logged out of my FB account on Tuesday AM. The email address I...

GetHuman1609423's customer service issue with Facebook from November 2018

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The issue in GetHuman1609423's own words
I found that I had been logged out of my FB account on Tuesday AM. The email address I had been using was an old address. I tried my password and it said it was incorrect. I then went through the motions of "forgotton password" " no longer using this account" I was then told to send a photo for id, so I sent a copy of my passport photo yesterday AM, and I still havent heard back and have not been able to use my account for * days now. Growing increasingly frustrated. I have had my account since **** ad feel this is really poor. Thank you.**Mrs Claire Louise Crowdy
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Customer service issue
Reported by GetHuman1609423
Nov 23rd, 2018 - 10 mons ago
I have an issue with Facebook too
Seen by 2 customers so far
Similar issue to 226003 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1609423 started working on this issue
Nov 23rd, 2018 12:04pm
GetHuman1609423 indicated the issue is not fixed yet.
Nov 23rd, 2018 12:06pm