I have one original facebook ( a second was made years ago but i never got on it) but i...

GetHuman1604982's customer service issue with Facebook from November 2018

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GetHuman1604982's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1604982 will want to follow the link below to head to their help center. We will check on GetHuman1604982 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman1604982 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1604982's own words
I have one original facebook ( a second was made years ago but i never got on it) but i broke my phone and lost all my passwords to everything and so i had to make a new facebook. i somehow forgot the password or facebook automatically disabled my accounts due to too many. Which btw i had put my email on my original facebook bc i couldnt get into the email *****@***.com and before i made a new facebook ...facebook kept saying it didnt recgonize the email. Now im locked out of facebook and just want in. I have no phone so i cant do the auterization code bc i set it up to do it with that phone number :( help me please
GetHuman1604982 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1604982
Nov 22nd, 2018 - 7 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 224799 others
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Timeline
GetHuman1604982 started working on this issue
Nov 22nd, 2018 5:41am