My Facebook account was hacked into. The hacker then changed my password and took over...
GetHuman-sethumbe's customer service issue with Facebook from November 2018
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The issue in GetHuman-sethumbe's own words
My Facebook account was hacked into. The hacker then changed my password and took over my account. I can't access my email account because I forgot the password and I don't have access to the phone number I signed up on Facebook with as I lost the simcard. I was wondering if can't Facebook help verify that the account is mine by making me take a picture of my face with a certain code that Facebook will provide for me written on a white peace of paper and with my name and Surname, the picture will also show a tattoo on my left chest shoulder area that's visible also on my facebook pictures. I will also take a picture of my ID and then send it through to Facebook.
GetHuman-sethumbe did not yet indicate what Facebook should do to make this right.
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