My facebook hacked and changed email and password

GetHuman1571371's customer service issue with Facebook from November 2018

218384 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1571371's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1571371's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1571371 will want to follow the link below to head to their help center. We will check on GetHuman1571371 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1571371 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1571371's own words
The problem: My facebook hacked and changed email and password
GetHuman1571371 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1571371 fixed the problem
We are waiting for GetHuman1571371 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1571371 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1571371
Nov 16th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 8 customers so far
Similar issue to 218384 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1571371 started working on this issue
Nov 16th, 2018 3:24pm