My facebook hacked and changed email and password

GetHuman1571371's customer service issue with Facebook from November 2018

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GetHuman1571371's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1571371 will want to follow the link below to head to their help center. We will check on GetHuman1571371 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1571371 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1571371's own words
The problem: My facebook hacked and changed email and password
GetHuman1571371 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
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Customer service issue
Reported by GetHuman1571371
Nov 16th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 8 customers so far
Similar issue to 218384 others
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Timeline
GetHuman1571371 started working on this issue
Nov 16th, 2018 3:24pm