Hi, My name is Engin I am living in the USA. I just get an email from Facebook about my...

GetHuman-acareng's customer service issue with Facebook from November 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-acareng's own words
Hi, My name is Engin I am living in the USA. I just get an email from Facebook about my facebook account but the problem is I do not have a facebook account. Somebody somehow opened an account using the email address that I am using till ****. As I know, they need to activate their new facebook account by email. Now I don't know how he did this and how he opened this facebook account. my email address is *****@***.com I clicked the forget password and changed the password and deleted the account I send the same email to Microsoft but also I want to inform you too. Should I worry about my privacy? Can he use again my email address? What should I do about it?
GetHuman-acareng did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-acareng
Nov 12th, 2018 - 4 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-acareng started working on this issue
Nov 12th, 2018 5:30pm