Hi, My name is Engin I am living in the USA. I just get an email from Facebook about my...
GetHuman-acareng's customer service issue with Facebook from November 2018
Help with my Facebook issue
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GetHuman-acareng's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-acareng will want to follow the link below to head to their help center. We will check on GetHuman-acareng later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-acareng may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-acareng's own words
Hi, My name is Engin I am living in the USA. I just get an email from Facebook about my facebook account but the problem is I do not have a facebook account. Somebody somehow opened an account using the email address that I am using till ****. As I know, they need to activate their new facebook account by email. Now I don't know how he did this and how he opened this facebook account. my email address is *****@***.com I clicked the forget password and changed the password and deleted the account I send the same email to Microsoft but also I want to inform you too. Should I worry about my privacy? Can he use again my email address? What should I do about it?
GetHuman-acareng did not yet indicate what Facebook should do to make this right.
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