Blocked from groups. wtf

GetHuman1542860's customer service issue with Facebook from November 2018

Help with my Facebook issue
The issue in GetHuman1542860's own words
I got blocked from joining and commenting in groups even though I was just joining and trying to get information and help on something I need in real life to help with my disabilities. I'm blocked for over t w o weeks. I've even submitted appeals but the page says not all are looked at. As a person who suffers with depression, anxiety and paranoia, I was looking to buy a dog to train to be a service dog and join groups that could help. this is extremely upsetting.
Remove the block and find a better way to weed out spammers*people who actually abuse the system.
I have an issue with Facebook too
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Facebook

Customer service issue
Reported by GetHuman1542860
Nov 12th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 212634 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1542860 started working on this issue
Nov 12th, 2018 3:32am
GetHuman1542860 indicated the issue is not fixed yet.
Nov 12th, 2018 3:33am