My phone broke I got new one not able to do smartswitch through Google account most in...

GetHuman-victoryc's customer service issue with Facebook from November 2018

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The issue in GetHuman-victoryc's own words
My phone broke I got new one not able to do smartswitch through Google account most info and apps were recovered Instagram back and whattsup updated when Facebook opened I wrote phone number and email account I now use it was wrong as email I used to open Facebook years ago I no longer remember I do t know what I did I opened new account I really need my old Facebook account back I need Facebook to close the new Facebook account and help me recover the old one which is still in the system
GetHuman-victoryc did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-victoryc
Nov 17th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 219518 others
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Timeline
GetHuman-victoryc started working on this issue
Nov 17th, 2018 5:11pm