Lost phone and can't login

GetHuman-jjironma's customer service issue with Facebook from November 2018

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License

The issue in GetHuman-jjironma's own words

Login ... I lost my phone and it won't let me sin in using my wife phone I have never used a device I have to sign in and know it's telling me me email is not leked to to a Facebook account

I don't have my phone

I won't Facebook to send me a email and tell me you my email isn't leked to a profile

I use Facebook and that's it

I tried everything and I say everything to sending a picture of my ID and a picture of me holding a paper with a hand retention list of numbers that one of these sites gave me and it's really starting to get on my fu--in nerves so will sum one please let me know what is going on I do not pay for Facebook so I be dam if I pay a * dollars for sum one to try to fix this **** maybe if there was a grantee but it's looking like Facebook might have just lost another customer so y even have **** like this **** it I'm out

I have an issue with Facebook too

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Customer service issue

Reported by GetHuman-jjironma

Nov 8th, 2018 - 3 mons ago

I have an issue with Facebook too

Not resolved

Seen by 5 customers so far

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GetHuman-jjironma started working on this issue

Nov 8th, 2018 3:16am

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I lost my phone and it won't let me s...