Facebook Customer FAQ

If you suspect that your Facebook account has been compromised, you should immediately take steps for its recovery. Start by going to the Facebook login page, enter the email or phone number linked to the account, and then click on “Forgotten password?”. You'll then be able to view options for account recovery, like email or text message verification. In some cases, Facebook might also ask you to identify friends from pictures or answer security questions. Follow these prompts to reset your password and regain control of your account. Make sure to create a strong password and enable two-factor authentication for enhanced security moving forward.

We're sorry to hear about your situation. If you believe your account was disabled by mistake, you've already taken the correct first step by submitting an appeal. Facebook's team reviews these submissions and they should get back to you in due time. Please keep in mind that the review process may take longer than expected due to a high volume of requests. Also, make sure to check the email associated with your Facebook account regularly as their response will be sent there. Be patient and remember to abide by Facebook's Community Standards to avoid potential issues in the future.

To recover a disabled Facebook account, first, you need to understand why it was disabled. Facebook may disable accounts that do not follow the Facebook Community Standards or Terms of Service. If you believe your account was disabled by mistake, you can appeal the decision. Visit the ‘My Facebook account has been disabled’ page on the Facebook Help Center, click on ‘submit an appeal,’ and then complete the form. You'll need to provide your full name, email or phone number associated to your account, and a photo of your ID. Facebook will review your appeal and contact you if more information is needed or if the decision to disable your account has been changed.

Facebook Account restrictions usually happen due to violations of Facebook's community standards or ad policies. If your account is restricted from advertising, you will receive a notification, and you can appeal the decision. To do this, follow the link provided in your notification to the Policy and Protection Hub or go to the "Account Quality" section in your Business Settings. From there, you'll be guided through the process of submitting an appeal. Keep in mind that while your request is reviewed, it's best to ensure all existing ads and content meet Facebook's guidelines to prevent further issues. Please remember it might take some time for Facebook to review your appeal.

To see your Facebook offer on Marketplace, follow these steps: 1. First, click on the small marketplace icon on your Facebook home page. This icon typically looks like a house. 2. After you're in the marketplace, click on the 'Your Account' option located at the top of the page. 3. There, you'll see a section dedicated to 'Your Offers'. It's where you can view all the offers you've made, the listings you're interested in, or the items you've purchased or sold. 4. Click on 'Your Offers' to see the specifics of your deal. Please remember that all of your activity on Marketplace is private and will not be shared with your Facebook friends unless you decide to do so.