I have had my Facebook account for *** years. I recently broke my phone that I used mai...
GetHuman1488680's customer service issue with Facebook from November 2018
Help with my Facebook issue
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GetHuman1488680's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1488680 will want to follow the link below to head to their help center. We will check on GetHuman1488680 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1488680 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1488680's own words
I have had my Facebook account for *** years. I recently broke my phone that I used mainly for Facebook. My account was never logged out so I did not ever have to log in. Unfortunately I forgot my password. I know a lot of passwords I have used for this account in the past. I can answer any question about this account. Unfortunately my email is very old and is from tmail, which was a T-Mobile email that has been done away with. I have no other way to access this email and I have no way of accessing my Facebook account. I can prove my identity to do anything to get my account back. Thank you.**The Facebook account is under the email *****@***.com
GetHuman1488680 did not yet indicate what Facebook should do to make this right.
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