I set up a separate facebook account from my personal one that I can use for work (I am...

GetHuman1485437's customer service issue with Facebook from November 2018

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Help with my Facebook issue
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GetHuman1485437's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1485437 will want to follow the link below to head to their help center. We will check on GetHuman1485437 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1485437 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1485437's own words
I set up a separate facebook account from my personal one that I can use for work (I am on the corporate social media team for Banana Republic, but would like to use a second account to get access to the BR accounts online and keep it separate from my personal). I made it, and Facebook deactivated it and it won't let me create a new one with my work email now, which I would like it to be connected to.
GetHuman1485437 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1485437
Nov 4th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
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GetHuman1485437 started working on this issue
Nov 4th 7:06pm