My little sister is active on instagram. She uses the account*kayli.l...

GetHuman-kahonad's customer service issue with Facebook from November 2018

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The issue in GetHuman-kahonad's own words
My little sister is active on instagram. She uses the account*kayli.luv**She made an account when she was in the *th grade. She does not know the password to this account. She no longer has access to the email she used at the time. She is in high school now and is being teased based on that page that she desperately wants deleted. The account we want to delete is*kayli**cool***Please help. I've gone through the help instagram website which is absolutely no help in this matter. I've called the company and left voicemails. All we would like is this page to be deleted. Please help.
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Customer service issue
Reported by GetHuman-kahonad
Nov 3rd, 2018 - a mon ago
I have an issue with Facebook too
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-kahonad started working on this issue
Nov 3rd 8:55pm