I am having problems with my new business address. I cannot change my address from my o...

GetHuman1255504's customer service issue with Facebook from November 2018

1 view
200890 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1255504's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1255504's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1255504 will want to follow the link below to head to their help center. We will check on GetHuman1255504 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1255504 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1255504's own words
I am having problems with my new business address. I cannot change my address from my old to new. I can write in the correct address but I cannot move the marker to show where we are. It always comes up with an error. I contacted Google Maps (As told to do by Facebook previously as they said it was a *rd party issue) and they told me to contact you guys again as it was nothing to do with them. Please advise.
GetHuman1255504 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1255504 fixed the problem
We are waiting for GetHuman1255504 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1255504 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1255504
Nov 2nd, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 200890 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1255504 started working on this issue
Nov 2nd 7:50pm