My wife has dementia and cancelled her Facebook account over a year ago. Today a friend...
GetHuman-jdrewrac's customer service issue with Facebook from November 2018
Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-jdrewrac's own words
My wife has dementia and cancelled her Facebook account over a year ago. Today a friend of hers called to report that someone from Nigeria is using my wife's old facebook account to send out phishing attempts. Her name is Mary M. Racine. I ccanot figure out how to get through to Facebook -- I do not have a Facebook account and do not want one. Can you help get Facebook to stopthis phishing in her name?
GetHuman-jdrewrac did not yet indicate what Facebook should do to make this right.
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