I have been "premiering" live videos for months now, but all of a sudden last week the...

GetHuman-uwamag's customer service issue with Facebook from November 2018

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The issue in GetHuman-uwamag's own words
I have been "premiering" live videos for months now, but all of a sudden last week the upload process stopped working.**I upload the video which ***% completes... but then when it switches to "processing" it freezes at *% everytime. I have done it it from multiple browsers, different computers, I have had every single person with admin power try it and it crashes at *% every single time.**These videos are very important to my business and I need to figure out the issue. Please help.
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Customer service issue
Reported by GetHuman-uwamag
Nov 1st, 2018 - a mon ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-uwamag started working on this issue
Nov 1st 5:28am