I moved to a new phone*carrier but it hadn't transferred my account to my new phone yet...

GetHuman-derekfev's customer service issue with Facebook from October 2018

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The issue in GetHuman-derekfev's own words
I moved to a new phone*carrier but it hadn't transferred my account to my new phone yet. I was doing dishes and my old phone fell in. Now I don't remember my Facebook password and even if I did I need a * digit code sent to the broken phone. I wish I could talk to an actual person but I'm at whitts end. I can provide any and all information telling you that I'm really me. I'm just exhausted, it's been over a week since I could talk to my GF because she doesn't have a phone.
GetHuman-derekfev did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-derekfev
Oct 21st, 2018 - a mon ago
I have an issue with Facebook too
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GetHuman-derekfev started working on this issue
Oct 21st 2:20pm