Ok so few weeks ago had got a new cell phone and forgot my password pattern. So my phon...

GetHuman-bignorm's customer service issue with Facebook from October 2018

2 views
 | 
184850 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-bignorm's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bignorm's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bignorm will want to follow the link below to head to their help center. We will check on GetHuman-bignorm later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-bignorm may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-bignorm's own words
Ok so few weeks ago had got a new cell phone and forgot my password pattern. So my phone locked on me I could not get into Facebook& email witch is *****@***.com I forgot my password for facebook. Also I could not login I could not get verification code sent now I got new cell phone number and new email my facebook account means Alot to me I got so many pictures of my kids from day they where born till now I also have so many pictures of friends that passed away with in the years please help me its been a while since I have been on my account I miss everything talking to my friends and family thank you so much my phone * is ***-******* new number new email is *****@***.com
GetHuman-bignorm did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-bignorm fixed the problem
We are waiting for GetHuman-bignorm to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-bignorm fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-bignorm
Oct 20th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 184850 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-bignorm started working on this issue
Oct 20th 7:19pm