Need my old email gone- *****@***.com. keeps popping up and not letting me use devices...

GetHuman-chiefshe's customer service issue with Facebook from October 2018

184372 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-chiefshe's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-chiefshe's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-chiefshe will want to follow the link below to head to their help center. We will check on GetHuman-chiefshe later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-chiefshe may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-chiefshe's own words
Need my old email gone- *****@***.com. keeps popping up and not letting me use devices properly. New address for over a year *****@***.com This problem was supposed to be fixed awhile back. Got new phone and number on March **** and was able to put in new number on FB but won't let fix new email. Keeps saying that new email not allowed because some authority said so* I am the authority of my acct. Maryfran Violette, *********, *****@***.com.
GetHuman-chiefshe did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-chiefshe fixed the problem
We are waiting for GetHuman-chiefshe to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-chiefshe fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-chiefshe
Oct 20th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 184372 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-chiefshe started working on this issue
Oct 20th, 2018 10:52am