Hello, My limit was set at *** for advertising. I ran an ad and since how it took the...
GetHuman-sykesorn's customer service issue with Facebook from October 2018
Help with my Facebook issue
First: share to improve GetHuman-sykesorn's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sykesorn's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sykesorn will want to follow the link below to head to their help center. We will check on GetHuman-sykesorn later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-sykesorn may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-sykesorn's own words
Hello, My limit was set at *** for advertising. I ran an ad and since how it took the *** right out of my account. At that time I believe The bill was in the area of ** to ** dollars. Then my account debited. After my ads completely run. The money was taken out again. I would like a refund for my account please. My direct phone number is ***.***.****. I really need my monies returned as soon as possible. Thankyou Clifton Sykes
GetHuman-sykesorn did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-sykesorn fixed the problem
We are waiting for GetHuman-sykesorn to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.