I was sent an email from a fake Instagram that said I was verified and when I clicked o...

GetHuman-alimulli's customer service issue with Facebook from October 2018

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-alimulli will want to follow the link below to head to their help center. We will check on GetHuman-alimulli later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-alimulli's own words
I was sent an email from a fake Instagram that said I was verified and when I clicked on it, they took my Instagram account and it vanished. My username @karawilsonstyle now isn’t even showing up and upon it vanishing, I was locked out of it and received an email saying “if you wish to have your insta back, WhatsApp this number ****”. So basically it is being held for ransom? And I cannot get ahold of ANYONE to resolve it.
GetHuman-alimulli did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-alimulli
Oct 20th, 2018 - 3 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
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GetHuman-alimulli started working on this issue
Oct 20th, 2018 6:12am