My niece hacked my mother’s Facebook account and changed it to a Memorial page without...

GetHuman-therald's customer service issue with Facebook from October 2018

Help with my Facebook issue
The issue in GetHuman-therald's own words
My niece hacked my mother’s Facebook account and changed it to a Memorial page without anyone consent. I handled all of my mother’s affairs including her Facebook. I can provide any information you need to delete this account permanently. I’m begging for you to delete the account ASAP. *My contact email is *****@***.com* My name is Tracie Herald I can send a death certificate if needed my niece sent you a picture of my mother’s obituary which should be against the law to go by a obituary you can obtain on the internet. *My mother’s account was June Andrews Sims. She changed it to remembering June Andrews Sims. Again I am pleading that the account be permanently closed
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Facebook

Customer service issue
Reported by GetHuman-therald
Oct 19th, 2018 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 182738 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-therald started working on this issue
Oct 19th 1:11am
GetHuman-therald indicated the issue is not fixed yet.
Oct 20th 1:43am
GetHuman-therald indicated the issue is not fixed yet.
Oct 20th 1:47am
GetHuman-therald indicated the issue is not fixed yet.
Oct 20th 1:48am