My Facebook page used to get five to ten likes a week. When I changed my page username...

GetHuman-halleyna's customer service issue with Facebook from October 2018

Help with my Facebook issue
The issue in GetHuman-halleyna's own words
My Facebook page used to get five to ten likes a week. When I changed my page username, my like and follower income came to a sudden total stop. I haven’t gotten a single new page like for about a month. When I decided to change my username back to what it was originally in an attempt to solve the problem, I noticed a warning that I haven’t seen before, that changing my username can affect traffic to my page. Is this the case, and if so, how can I solve it?
The way I wish for Facebook to fix this is preferably by altering my page’s URL so that my regular page traffic can resume. Assuming that is how it works. I don’t know much about software, hence why I am requesting help haha.
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Facebook

Customer service issue
Reported by GetHuman-halleyna
Oct 18th, 2018 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 9 customers so far
Similar issue to 182530 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-halleyna started working on this issue
Oct 18th 10:11pm
GetHuman-halleyna indicated the issue is not fixed yet.
Oct 18th 10:14pm