I can not log into my account because I forgot my password. I know longer have access t...

GetHuman1372291's customer service issue with Facebook from October 2018

2 views
 | 
182517 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1372291's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1372291's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1372291 will want to follow the link below to head to their help center. We will check on GetHuman1372291 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1372291 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1372291's own words
I can not log into my account because I forgot my password. I know longer have access to my login email. And the phone numbers associated with it are no longer in use. I have updated but for some reason it's not asking my security questions. And I use my boyfriends last name on Facebook so I can't upload proof of my identity at least not my last name. Alyssa Kristine Johnson is the name on Facebook. But my legal last name is Claar. Please please help me
GetHuman1372291 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1372291 fixed the problem
We are waiting for GetHuman1372291 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1372291 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1372291
Oct 18th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 182517 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1372291 started working on this issue
Oct 18th 9:59pm