I can not log into my account because I forgot my password. I know longer have access t...

GetHuman1372291's customer service issue with Facebook from October 2018

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Help with my Facebook issue
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GetHuman1372291's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1372291 will want to follow the link below to head to their help center. We will check on GetHuman1372291 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1372291 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1372291's own words
I can not log into my account because I forgot my password. I know longer have access to my login email. And the phone numbers associated with it are no longer in use. I have updated but for some reason it's not asking my security questions. And I use my boyfriends last name on Facebook so I can't upload proof of my identity at least not my last name. Alyssa Kristine Johnson is the name on Facebook. But my legal last name is Claar. Please please help me
GetHuman1372291 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1372291
Oct 18th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 182517 others
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GetHuman1372291 started working on this issue
Oct 18th, 2018 9:59pm