Hi my name is Kim Little ***-***-**** and my mother’s name is Sandra Little...

GetHuman-mskimli's customer service issue with Facebook from October 2018

181286 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-mskimli's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mskimli's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mskimli will want to follow the link below to head to their help center. We will check on GetHuman-mskimli later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-mskimli may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-mskimli's own words
Hi my name is Kim Little ***-***-**** and my mother’s name is Sandra Little ***-***-****. We currently have a malicious, highly sophisticated hacker that has locked us out and*or deleted both our FB accounts. Both our phones are currently suspended and I am currently using a new phone. Apple says that he is accessing our phones over the network. That being said I am even having problems on my new phone. We are anxious to reactivate our FB accounts. We opened the accounts with *****@***.com and *****@***.com. He also has been changing the passwords to those accounts. HELP!!! How can we recover them?
GetHuman-mskimli did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-mskimli fixed the problem
We are waiting for GetHuman-mskimli to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-mskimli fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-mskimli
Oct 17th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 181286 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-mskimli started working on this issue
Oct 17th, 2018 11:25pm