I was notified this morning that someone in Chicago logged into my account. I quickly c...
GetHuman-troysina's customer service issue with Facebook from October 2018
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-troysina's own words
I was notified this morning that someone in Chicago logged into my account. I quickly changed my password and selected the “sign me out of other devices” option. Worked. I set up “two step authentication” with my phone number and was immediately logged out, and was told someone in turkey has logged into my account. I tried to recover my account via phone number and they had already deleted all of my recovery info. I’m at a complete loss.
GetHuman-troysina did not yet indicate what Facebook should do to make this right.
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