I was notified this morning that someone in Chicago logged into my account. I quickly c...

GetHuman-troysina's customer service issue with Facebook from October 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-troysina's own words
I was notified this morning that someone in Chicago logged into my account. I quickly changed my password and selected the “sign me out of other devices” option. Worked. I set up “two step authentication” with my phone number and was immediately logged out, and was told someone in turkey has logged into my account. I tried to recover my account via phone number and they had already deleted all of my recovery info. I’m at a complete loss.
GetHuman-troysina did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-troysina
Oct 17th, 2018 - 3 mons ago
I have an issue with Facebook too
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Seen by 4 customers so far
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GetHuman-troysina started working on this issue
Oct 17th, 2018 6:59pm