I own an Galaxy S** with latest Android version. I have installed a new and fresh FB Me...

GetHuman-lpk's customer service issue with Facebook from October 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-lpk's own words
I own an Galaxy S** with latest Android version. I have installed a new and fresh FB Messenger app. I did it after I did factory reset on my phone. So now I'm back with my messenger app trying to log back in but I had a messages that there were unknown error, or had a message that my Messenger account is not linked with my google mail account (I dont have FB account). And now, after few attempts of restoring my Messenger account I have an message that i missued this feature and I have been banned from using it. Can you help please?
GetHuman-lpk did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-lpk
Oct 17th, 2018 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 180802 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-lpk started working on this issue
Oct 17th 4:23pm
GetHuman-lpk indicated the issue is not fixed yet.
Oct 18th 4:35pm